Need help? We are here.
Whether you have a product question, need assistance with an existing order, or want help finding the right rodent defense or cleanup solution, send us a message and tell us what you need.
Tell us how we can help
Include as much relevant information as possible when contacting us. If your message concerns an existing purchase, adding your order number can help make the support process more efficient.
Ask us about products, collections, product information, or general Lourdes Shield questions.
Include your order number and a clear description of the issue when requesting order support.
For damaged, incorrect, or problematic products, provide order details and photographs when relevant.
You may find an immediate answer on our FAQs page.
Send us a message
Complete the form below and provide the details of your question or request.
What can we help you with?
Our store is centered on rodent prevention, protection, and cleanup. These are some of the most common reasons customers may need assistance.
Rodent Prevention
Need help understanding the differences between mesh, vent covers, sealing products, deterrents, and traps? Send us your product question.
Trap Selection
Ask about automatic traps, electric traps, multi rodent solutions, and other control products available through Lourdes Shield.
Cleanup Products
Contact us with questions about gloves, masks, protective equipment, waste bags, UV inspection tools, and other cleanup essentials.
Order Support
Questions about an existing purchase, delivery, or order information can be submitted through the contact form above.
Returns
If you need help understanding return eligibility, contact us before sending a product back and include your order details.
Something Else?
If your question does not fit one of these categories, simply select Other in the form and explain what you need help with.
Looking for a product instead?
Browse our two focused collections to find products for prevention, control, protection, inspection, and cleanup.
Rodent Defense
Explore traps, deterrents, mesh barriers, vent protection, sealing solutions, and other products designed to support a more protected home.
Explore Rodent Defense →Cleanup Essentials
Shop gloves, masks, cleaning products, protective gear, waste bags, inspection tools, and other essentials for household cleanup.
Explore Cleanup Essentials →Prevention starts with the right tools
Explore the full Lourdes Shield range and find practical solutions designed around rodent defense, cleanup, and everyday home protection.